facebook messenger

Facebook Messaging platform integration.

5 Things You Need to Know About the Coming Facebook Messaging Integration

In case you haven’t discovered, Facebook recently announced that it is working to incorporate its three messaging programs – Messenger, Instagram, and WhatsApp – to be able to ease cross-platform communication for consumers.

This is a major development – the 3 different programs while allowing users of every platform to chat with each other, irrespective of the platform they logged in.

The project is under development and has a way to go (Facebook CEO Mark Zuckerberg lately noted we will not see anything on the front until at least 2020). But it is well worth contemplating.

In this informative article, we will look at eight things you ought to know about the Facebook messaging merger that is projected, and also what it means for companies, entrepreneurs and users.

1. Users get a windfall of advantage throughout the integration.

According to Facebook, the process could be streamlined, which will make life more user-friendly. People want fast reliable and user-friendly messaging experience.

“We are focusing and working more of our messaging products end-to-end encrypted and contemplating methods to make it much easier to reach family and friends around networks,” explained Facebook.

2. The integration is a “Huge opportunity” for businesses to attain a larger and more varied audience.

Together with the 3 chat software’ collective 2.6 billion consumers, there is another group which may also reap the benefits of using this program integration – companies.

Think about how much more effective it’s going to be to reach out to clients on three programs that are varied, from 1 chat promoting platform.

With this upgrade, you’re going to have the ability to achieve a larger audience, and also spend more time connecting with both returning and new clients.

Soon, not only will you connect with the 16-24 year old demographic that dominate both Instagram and WhatsApp, but you’ll be able to reach the increasing number of 25 and older users that thrive on Facebook as well.

And there is no need to be worried about how to link markets, with consumer bases of WhatsApp decreasing in Asia, South America and Europe.

3. Facebook anticipates major earnings from the integration.

The integration means more revenue opportunities will open up together with space for advertisements inventory, for Facebook.

This is something the company needs, as they’ve voiced concern over saturated ad space in recent years – let’s not forget that ad revenue is critical to the company’s survival as well.

Sources have also hinted at the possibility of exclusive adv features which users would be able to pay for.

By creating more space for innovation, Facebook can bring in bigger profits, and more business.

4. Chatbots and are going to explode in 2019.

Chatbots are set to become one of the greatest opportunities for marketers and entrepreneurs over the next few years.

Chat marketing automation checks off a number of the most user-centric, growth-critical trends in digital marketing, namely artificial intelligence, automation, personalization, and interactivity.

Artificial intelligence will help more effective customer services for the business.

Love using chatbots to achieve higher conversion rates? Get ready to turn on the advertising via Instagram and WhatsApp with little additional work.

With this integration, most companies will have the ability to readily connect with clients around the world, across diverse inhabitants, employing one chatbot construction platform.

5. Chatbots alternative to email marketing declining engagement

Benchmark reports show the average open rate of marketing emails is less than 20%, while the average click-through rate of those emails is around 2.43%.

Instead, businesses can enjoy 70% to 80% open rates, and click rates between 10 to 20%.

This integration provides companies with a platform for reaching clients more efficiently.

Conclusion

Marketers who act quickly with chat advertising will gain the maximum.
This is a massive opportunity to gain a fair advantage in the challenging world of Digital Marketing for smart marketers.

If you are building a business, and developing your online strategy, you could have the ability to get ahead of this curve by entering into messaging. By integrating messaging in your strategy, you’re going to be well-prepared for the next phase, helping you to expand your opportunities faster.

Combining Facebook/Instagram/WhatsApp Messenger marketing with email marketing, you could be ahead of the game in 2019. Creative X team can help your company in designing and developing Facebook Messenger Chatbots. Contact us today to discuss your project with us. We design Facebook Messenger Chatbots or all major platforms including MobileMonkey.

Original article by Social Media today.

By | February 18th, 2019|Facebook Messenger Chatbot|Comments Off on Facebook Messaging platform integration.

Facebook Messenger Bot Guideline.

These days, all the cool companies are using their version of AI (Alexa Play “Mr. Robot”).

And there is nothing stopping you from getting in on the fun by creating your very own chatbot. Chatbots boost customer satisfaction, handle high volumes and cut down on costs.

There’s no single way to build your own Facebook Messenger Bot.

In 2017, at the Fashion Forward event in Dubai, Pepsi established a Facebook Messenger Chatbot where consumers could order their Pepsi drink, and the bot advised customers when their beverage was ready. Building a larger messenger audience — Move broad with your Messenger ad targeting, and then inspire more users to get in contact as soon as you’ve built up a vast enough arsenal of users, you can use that audience to achieve more with your Sponsored Messages. Brands (such as Pepsi) are utilising Facebook Messenger into another level.

Here’s how Facebook Messenger Bots work:
The Facebook Messenger Bot is a chatbot — an automated messaging tool which can have conversations with individuals (as well as answer questions, provide recommendations, perform tasks, process sales and more) all on your brand’s behalf

The customer sends a message to an FB page, asking a question (hours, directions, etc.) or creating another inquiry.

The chatbot responds automatically, with pre-programmed scripts and data you have uploaded. Perhaps it urges a solution, or it might just offer basic facts about your business, hours and place — it all is dependent upon how you’ve programmed it.

The conversation continues until the customer’s needs are met. It might even have the ability to reserve an appointment to your client, help them make a buy or schedule a time to get a follow-up call or consultation.

Some of the advantages of Facebook Messenger Chatbot.

1. Encourage them to ask you questions, find out more about your business or address any hang-ups or questions they had when initially encountering you. It may be just the extra push someone should become a client. Most provide different degrees of pricing depending on how much customisation, support, and measurement you’re searching for.

Add in their advertisements and re-marketing abilities, and that means solid lead creation and even sales are a choice, too.

2. Raise awareness — This won’t work with Sponsored Messages (because of the targeting limitations), but basic Messenger advertisements can certainly help expose your brand to new potential clients in your target presentation. Just make sure to make an advertisement that arouses conversation or sparks a query. Bots arrive with severe benefits for brands that use them correctly.

After all, is said and done, business owners can use their chats to identify leads and re-engage clients with other marketing approaches. The Many Benefits of Bots Imagine if someone could answer questions, nurture address and leads customer service concerns all while your entire operation sleeps. If you’ve homed into a solid chatbot plan, this can be an excellent way to impress fresh prospects and prospective clients. Just make sure that you select “Messages” as your own effort goal during set-up.

3. Creating special supplies — Messenger advertisements are an excellent way to supply exceptional offers and discount codes straight to people who stand to benefit the maximum. This can also help in retargeting attempts. Though these ads are relatively new, there are a couple of goals we could see Messenger Ads being really useful with. Not only can they offer you a way to rapidly and easily connect to customers on the go, from anywhere and at any time, but they also reduce your customer service expenses and improve your general reputation. Now you know the types of Facebook Messenger ads that are available, how can you use them? Which situations are the very best for and when should you cough up the extra cash to try them out? The questions in your mind could be:

Would it save you money?

Boost your standing?

Boost customer loyalty?

Facebook Messenger ads offer a quick and affordable way to promote your chatbot and bring past clients (or only past prospects) back to the fold. You can also work ads into your chatbot conversations, displaying product carousels and other targeted content to the user.

4. Personalized quotes — Possessing a service that you can’t accurately cost without more information? Utilize messenger advertisements to have users to contact you, provide more info and get a customised quote in return. The other solution is to utilize your Facebook advertisements to send customers to your messenger bot using a “Send Message” call-to-action.

Bot comes with serious benefits for the clients who use them properly. Not only Chatbots are great on the business side, but they’re also beneficial for the client, providing fast responses and effortless access to advice, even when after business hours when the customer support center is closed.

Leading Facebook Messenger Platforms:

Chatfuel One of the greatest Facebook Messenger Bot platforms, and it’s what big brands such as Netflix and TechCrunch use to build and manage their own robots. There are even pro accounts with additional features and add-ons.

Conversable Made for big, Fortune 500 corporations. Conversable is an enterprise-class platform for bot building. It may help you manage your discussions across other stations, such as on voice-enabled devices and OnStar. It includes some fairly deep-dive demographics that can help improve your campaigns.

ManyChat ManyChat was created only for Facebook Messenger and even has a free version if you don’t need a whole lot of support. The tool uses a drag-and-drop builder to make bot creation super easy and easy (it asserts it takes only two minutes to complete!)

SnatchBot This instrument was created for multi-channel bots and operates with Facebook Messenger, Slack, Skype, Twilio and assorted web and mobile apps. SnatchBots can collect payment, and send receipts, translate different languages and more.

MobileMonkey Mobile Monkey is relevant new Facebook Messenger Chatbot platform. Recently they celebrated 10000 customer success. Easy to use interface, with widgets to provide, extra services to the customers, like file and video attachments. MobileMonkey has excellent customer support services and Knowledge base support via their website. They have “free” and Paid “Pro” accounts for different size users. They also have Video tutorials paid course available via Udemy.

If you or your brand is interested in developing chatbot, for customer services, education, lead generation or for product and services information, contact us via our “Sofia Bot”

Original article by: Tara Johnson

By | January 16th, 2019|Blog Posts, Facebook Messenger Chatbot|Comments Off on Facebook Messenger Bot Guideline.

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